4 Steps to Creating a Supply Chain Powered Commerce Experience
As consumer shopping habits continue to transform both online and in stores, retailers need a new approach to deliver the required customer experience. This will require fresh thinking around planning and inventory management with real-time data and intelligent insights enabling retailers to respond quickly to changing dynamics. To deliver this, we have entered the decade of the supply chain as we move from stable, linear networks to customer focused digital fulfilment.
Breaking siloes and creating a connected, digital supply chain experience is a must to navigate these complex retail challenges. In this session, we will share the 4 key steps retailers are taking to power seamless global commerce through connected and customer-centric supply chains. It will discuss how leading retailers are leveraging new technologies to drive the right customer proposition and experience, how flexible operations and intelligent order management drive efficiency and speed, and how the new consumer demands are driving change across a growing number of channels.