You probably know that Scandinavia is famous for Ikea & Abba but did you know it’s also a world leader on profitable grocery e-commerce? The region has ensured profitable e-grocery solutions even with labour rates far higher than most of Europe. How have they done this? With an obsession on efficiency-saving technologies. Efficiency is, as Abba would say, ‘The Name of the Game’ to ensure healthy profitability. In addition, Niklas Zeitlin, Head of Online Operations at StrongPoint customer grocery retailer Coop Sweden, will present how they have used ultra-efficient technologies to overcome the challenge of some of the highest in-store labour costs to drive their e-commerce offering in Sweden.