Retailers are facing increasing cost and reduced availability of labor especially in the post-pandemic world. Shoppers expect an intuitive and consistent experience across different touchpoints – be it in-store, online or both driving the need to continuously evolve the store experience. As a result, retailers want to innovate with new retail strategies in physical and digital formats offering choice and inclusion, drive cross channel consumer loyalty and brand stickiness but struggle with speed, agility, and cost of execution.
NCR is the home of Self-Service Technology and we have literally trained entire Nations to evolve how they interact and shop with stores. In this session, NCR will address how we are helping Retailers bridge the affordability gap by enabling more self-sufficiency through natural inclusion and adoption by using the power tools of Machine learning powered by Artificial Intelligence, vision technologies and decision analytics. Creating an Always On – Always Connected experience.