11:20 – 11:40 27. Feb 2023
11:20 – 11:40 27. Feb 2023 iCal myOrganizerConnected Retail-Stage
Customer journey and smooth transitions from in-store touchpoints with mobile devices
Retailers increasingly focus on the customer journey with major importance on the individual touchpoints in the store. These touchpoints become blurred with new solutions, transforming consulting areas on the shop floor into checkouts. In this way, retailers can accompany their customers from their first point of contact to the checkout at the POS without any media disruption.